Balena incident

Elevated Device URLs/VPN Errors

Resolved on October 1, 2025.

resolved Oct 01, 2025, 02:51 PM UTC

An update to our kube-system infrastructure resulted in a disruptive pod rollout that left some devices disconnected from Cloudlink for up to 10 minutes. We apologize for the interruption and future updates to this component will be handled within planned maintenance windows.

Started
Oct 01, 2025, 01:30 PM UTC
Resolved
Oct 01, 2025, 01:30 PM UTC
Duration
–
Detected by Pingoru
Oct 01, 2025, 01:30 PM UTC

Update timeline

  1. resolved Oct 01, 2025, 02:51 PM UTC

    An update to our kube-system infrastructure resulted in a disruptive pod rollout that left some devices disconnected from Cloudlink for up to 10 minutes. We apologize for the interruption and future updates to this component will be handled within planned maintenance windows.

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