azupay incident
Atlassian outage impacting service desk availability | Guidance on alternate contact channel for urgent support
Resolved after 1 hour 59 minutes, affecting Service desk portal, on August 27, 2026.
We are now resolving this incident, as Atlassian have confirmed full incident recovery.
Affected components
Update timeline
- investigating Aug 27, 2026, 04:27 AM UTC
Azupay's service desk is currently being impacted by at Atlassian outage for JIRA and Confluence products, impacting Azupay's ability to view service desk requests. We have raised a support request with Atlassian to investigate the issue, and monitoring indicates it may be a wide spread issue for Atlassian customers as noted at https://status.atlassian.com/ If you require any urgent support, please instead email [email protected] while this incident is occurring as an alternate support channel.
- monitoring Aug 27, 2026, 04:48 AM UTC
Atlassian have identified a potential fix and are rolling it out to impacted regions. We have now regained access to service desk functionality. We will continue to monitor until formal incident resolution is provided by Atlassian.
- resolved Aug 27, 2026, 06:26 AM UTC
We are now resolving this incident, as Atlassian have confirmed full incident recovery.
Your product runs on more than azupay
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services