Resolved after 8 hours, affecting External NPP Network, on September 19, 2026.
CBA have resolved the issue at 20th September 2026 @ 08:30 AEST. Any outbound payments affected by this degradation will have encountered a FAILED status with an AB01 or PA01 reason code. You will have to retry these payments. Any delayed inbound payments have now been processed. If you require any further assistance, please raise a support ticket through the usual channels.
Affected components
Update timeline
- identified Sep 19, 2026, 07:08 PM UTC
Azupay has identified that CBA is currently experiencing an incident impacting Outbound and Inbound NPP Payments. These issues are affecting around 10% of payments. Some Outbound payments will enter a FAILED status with failure reason of AB01 or PA01. Inbound payments may be delayed.
- identified Sep 19, 2026, 11:34 PM UTC
CBA is continuing to investigate the issue affecting Inbound and Outbound NPP Payments.
- resolved Sep 20, 2026, 12:45 AM UTC
CBA have resolved the issue at 20th September 2026 @ 08:30 AEST. Any outbound payments affected by this degradation will have encountered a FAILED status with an AB01 or PA01 reason code. You will have to retry these payments. Any delayed inbound payments have now been processed. If you require any further assistance, please raise a support ticket through the usual channels.
Your product runs on more than azupay
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services