Avalanche incident

AvaCloud new L1 creation issue

Major Vendor's status page →

Resolved after 2 days 20 hours, affecting AvaCloud, on November 22, 2025.

monitoring Nov 24, 2025, 06:25 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 22, 2025, 12:16 AM UTC
Resolved
Nov 24, 2025, 08:26 PM UTC
Duration
2d 20h
Detected by Pingoru
Nov 22, 2025, 12:16 AM UTC

Affected components

AvaCloud

Update timeline

  1. investigating Nov 22, 2025, 12:16 AM UTC

    We are investigating AvaCloud new L1 creation issue. This does not impact any existing L1s.

  2. identified Nov 22, 2025, 12:48 AM UTC

    The cause has been identified as an issue with a third party integration and a fix is being proposed and implemented.

  3. identified Nov 24, 2025, 02:18 PM UTC

    A fix is being tested.

  4. monitoring Nov 24, 2025, 06:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 24, 2025, 08:26 PM UTC

    This incident has been resolved.

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