Availity Outage History
Availity major outage · 44 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,930 incidents for Availity: 1,897 in the last 12 months and 849 in the last 90 days.
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| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 286 | 593 of 593 (100%) |
Incidents, newest first
Notice October 9, 2026 Multiple Payers - MOLINA HEALTHCARE WASHINGTON, ODM DUALS PAYER ID (MEDICAL & BH CLAIMS), MOLINA OHIO MEDICAID MCE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 37m MOLINA HEALTHCARE WASHINGTON, ODM DUALS PAYER ID (MEDICAL & BH CLAIMS), MOLINA OHIO MEDICAID MCE
Started Oct 09, 2026, 04:52 AM UTC· resolved Oct 09, 2026, 05:29 AM UTC
- identified Oct 09, 2026, 04:52 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Oct 09, 2026, 05:29 AM UTC
This incident has been resolved.
Notice October 9, 2026 Physicians Health Plan Northern Ind - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 23h 38m Physicians Health Plan Northern Ind
Started Oct 09, 2026, 03:51 AM UTC· resolved Oct 10, 2026, 03:30 AM UTC
- identified Oct 09, 2026, 03:51 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Oct 10, 2026, 03:30 AM UTC
This incident has been resolved.
Notice October 9, 2026 COMMUNITY HEALTH PLAN INC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 2m
Started Oct 09, 2026, 03:48 AM UTC· resolved Oct 09, 2026, 03:51 AM UTC
- identified Oct 09, 2026, 03:48 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Oct 09, 2026, 03:51 AM UTC
This incident has been resolved.
Notice October 9, 2026 COMMUNITY HEALTH CHOICE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 6h COMMUNITY HEALTH CHOICE
Started Oct 09, 2026, 03:44 AM UTC· resolved Oct 10, 2026, 09:57 AM UTC
- identified Oct 09, 2026, 03:44 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Oct 10, 2026, 09:57 AM UTC
This incident has been resolved.
Notice October 9, 2026 TUFTS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 6h 25m TUFTS
Started Oct 09, 2026, 01:57 AM UTC· resolved Oct 09, 2026, 08:22 AM UTC
- identified Oct 09, 2026, 01:57 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Oct 09, 2026, 08:22 AM UTC
This incident has been resolved.
Notice October 9, 2026 CAREPARTNERS CONNECTICUT - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 6h 25m CAREPARTNERS CONNECTICUT
Started Oct 09, 2026, 01:45 AM UTC· resolved Oct 09, 2026, 08:10 AM UTC
- identified Oct 09, 2026, 01:45 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Oct 09, 2026, 08:10 AM UTC
This incident has been resolved.
Notice October 9, 2026 INDEPENDENT HEALTH - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 12h INDEPENDENT HEALTH
Started Oct 09, 2026, 12:46 AM UTC· resolved Oct 10, 2026, 01:02 PM UTC
- identified Oct 09, 2026, 12:46 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.
- resolved Oct 10, 2026, 01:02 PM UTC
This incident has been resolved.
Notice October 8, 2026 HEALTHPLANS INC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 8h 20m HEALTHPLANS INC
Started Oct 08, 2026, 11:57 PM UTC· resolved Oct 09, 2026, 08:17 AM UTC
- identified Oct 08, 2026, 11:57 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Oct 09, 2026, 08:17 AM UTC
This incident has been resolved.
Notice October 8, 2026 SKME0 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 2d SKME0
Started Oct 08, 2026, 11:39 PM UTC· resolved Oct 11, 2026, 12:26 AM UTC
- identified Oct 08, 2026, 11:39 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Oct 11, 2026, 12:26 AM UTC
This incident has been resolved.
Notice October 8, 2026 Independent Health - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 7h Independent Health
Started Oct 08, 2026, 11:25 PM UTC· resolved Oct 10, 2026, 07:11 AM UTC
- identified Oct 08, 2026, 11:25 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Oct 10, 2026, 07:11 AM UTC
This incident has been resolved.
Notice October 8, 2026 Multiple Payers - HUMANA, HUMANA, HUMANA LONG TERM CARE, 95092 - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions are currently unavailable. 2h 37m HUMANA, HUMANA LONG TERM CARE, 95092
Started Oct 08, 2026, 07:42 PM UTC· resolved Oct 08, 2026, 10:19 PM UTC
- identified Oct 08, 2026, 07:42 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions failing with timeout/AAA*42 errors.
- resolved Oct 08, 2026, 10:19 PM UTC
This incident has been resolved.
Notice October 8, 2026 Receiver Outage: HIGHMARKSENIORHEALTHPROF_WEB 12m HIGHMARKSENIORHEALTHPROF_WEB
Started Oct 08, 2026, 07:30 PM UTC· resolved Oct 08, 2026, 07:43 PM UTC
- monitoring Oct 08, 2026, 07:30 PM UTC
Automated alert: active outage detected for receiver HIGHMARKSENIORHEALTHPROF_WEB. Payers currently down: - HIGHMARK SENIOR HEALTH COMPANY
- resolved Oct 08, 2026, 07:43 PM UTC
This incident has been resolved.
Notice October 8, 2026 Payer Outage: OTHER BLUE PLANS - BCBSTX 40m OTHER BLUE PLANS - BCBSTX
Started Oct 08, 2026, 07:10 PM UTC· resolved Oct 08, 2026, 07:50 PM UTC
- monitoring Oct 08, 2026, 07:10 PM UTC
Automated alert: active outage detected for payer OTHER BLUE PLANS - BCBSTX. - 2-Claim Status Inquiry (ARIESRT-API Direct/Portal) since 2026-10-08T18:30:00.000Z -> ongoing
- resolved Oct 08, 2026, 07:50 PM UTC
This incident has been resolved.
Notice October 8, 2026 Payer Outage: BCBS MONTANA 35m BCBS MONTANA
Started Oct 08, 2026, 07:00 PM UTC· resolved Oct 08, 2026, 07:35 PM UTC
- monitoring Oct 08, 2026, 07:00 PM UTC
Automated alert: active outage detected for payer BCBS MONTANA . - 2-Claim Status Inquiry (ARIESRT-API Direct/Portal) since 2026-10-08T18:20:00.000Z -> ongoing
- resolved Oct 08, 2026, 07:35 PM UTC
Automated resolution: outage resolved for payer BCBS MONTANA .
Notice October 8, 2026 Payer Outage: BCBS OKLAHOMA 51m BCBS OKLAHOMA
Started Oct 08, 2026, 07:00 PM UTC· resolved Oct 08, 2026, 07:51 PM UTC
- monitoring Oct 08, 2026, 07:00 PM UTC
Automated alert: active outage detected for payer BCBS OKLAHOMA. - 152-Patient Demographics Query (ITI-21) (ARIESRT-API Direct/Portal) since 2026-10-08T08:25:00.000Z -> ongoing - 2-Claim Status Inquiry (ARIESRT-API Direct/Portal) since 2026-10-08T18:20:00.000Z -> ongoing
- monitoring Oct 08, 2026, 07:20 PM UTC
Automated update: active outage detected for payer BCBS OKLAHOMA. - 152-Patient Demographics Query (ITI-21) (ARIESRT-API Direct/Portal) since 2026-10-08T08:25:00.000Z -> ongoing - 2-Claim Status Inquiry (ARIESRT-API Direct/Portal) since 2026-10-08T18:20:00.000Z -> ended 2026-10-08T18:40:00.000Z
- resolved Oct 08, 2026, 07:51 PM UTC
This incident has been resolved.
Notice October 8, 2026 Payer Outage: BLUE CROSS COMMUNITY CENTENNIAL 2h 16m BLUE CROSS COMMUNITY CENTENNIAL
Started Oct 08, 2026, 05:35 PM UTC· resolved Oct 08, 2026, 07:52 PM UTC
- monitoring Oct 08, 2026, 05:35 PM UTC
Automated alert: active outage detected for payer BLUE CROSS COMMUNITY CENTENNIAL. - 2-Claim Status Inquiry (ARIESRT-B2B) since 2026-10-08T09:05:00.000Z -> ongoing - 2-Claim Status Inquiry (ARIESRT-API Direct/Portal) since 2026-10-08T16:35:00.000Z -> ended 2026-10-08T16:55:00.000Z
- resolved Oct 08, 2026, 07:52 PM UTC
This incident has been resolved.
Notice October 8, 2026 Multiple Payers - HUMANA, HUMANA LONG TERM CARE, 95092 - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable. 3h 12m HUMANA, HUMANA LONG TERM CARE, 95092
Started Oct 08, 2026, 02:01 PM UTC· resolved Oct 08, 2026, 05:13 PM UTC
- identified Oct 08, 2026, 02:01 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with timeout/AAA*42 errors.
- resolved Oct 08, 2026, 05:13 PM UTC
This incident has been resolved.
Notice October 8, 2026 BCBS of New York (Excellus) - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 2d 13h BCBS of New York (Excellus)
Started Oct 08, 2026, 01:06 PM UTC· resolved Oct 11, 2026, 02:07 AM UTC
- identified Oct 08, 2026, 01:06 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Oct 11, 2026, 02:07 AM UTC
This incident has been resolved.
Notice October 8, 2026 BCBS MISSISSIPPI - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 9d 1h BCBS MISSISSIPPI
Started Oct 08, 2026, 07:00 AM UTC· resolved Oct 17, 2026, 08:59 AM UTC
- identified Oct 08, 2026, 07:00 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
- resolved Oct 17, 2026, 08:59 AM UTC
This incident has been resolved.
Notice October 8, 2026 CHAMP VA - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 8d 20h CHAMP VA
Started Oct 08, 2026, 05:37 AM UTC· resolved Oct 17, 2026, 02:33 AM UTC
- identified Oct 08, 2026, 05:37 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Oct 17, 2026, 02:33 AM UTC
This incident has been resolved.
Notice October 8, 2026 HEALTHPLAN OF NEVADA - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 9d 6h HEALTHPLAN OF NEVADA
Started Oct 08, 2026, 03:29 AM UTC· resolved Oct 17, 2026, 09:54 AM UTC
- identified Oct 08, 2026, 03:29 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Oct 17, 2026, 09:54 AM UTC
This incident has been resolved.
Notice October 8, 2026 Sierra Health Services - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 4d 3h Sierra Health Services
Started Oct 08, 2026, 12:44 AM UTC· resolved Oct 12, 2026, 04:30 AM UTC
- identified Oct 08, 2026, 12:44 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Oct 12, 2026, 04:30 AM UTC
This incident has been resolved.
Notice October 7, 2026 Multiple Payers - MOLINA HEALTHCARE FLORIDA, MOLINA HEALTHCARE WASHINGTON, MOLINA HEALTHCARE TEXAS, MOLINA HEALTHCARE MICHIGAN, MOLINA HEALTHCARE OHIO, MOLINA HEALTHCARE CALIFORNIA, PASSPORT HEALTH PLAN BY MOLINA HEALTHCARE, MOLINA ILLINOIS, MOLINA HEA... 2h 38m PASSPORT HEALTH PLAN BY MOLINA HEALTHCARE, MOLINA HEALTHCARE NEBRASKA, MOLINA HEALTHCARE NEVADA, MOLINA HEALTHCARE SOUTH CAROLINA and 16 more
Started Oct 07, 2026, 05:26 PM UTC· resolved Oct 07, 2026, 08:04 PM UTC
- identified Oct 07, 2026, 05:26 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with timeouts.
- resolved Oct 07, 2026, 08:04 PM UTC
This incident has been resolved.
Notice October 7, 2026 Multiple Payers - HUMANA, HUMANA, 95092, HUMANA LONG TERM CARE - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions are currently unavailable. 2h 27m HUMANA, HUMANA LONG TERM CARE, 95092
Started Oct 07, 2026, 02:11 PM UTC· resolved Oct 07, 2026, 04:39 PM UTC
- identified Oct 07, 2026, 02:11 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with AAA*42/timeout errors.
- resolved Oct 07, 2026, 04:39 PM UTC
This incident has been resolved.
Notice October 7, 2026 Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, BCDCC - 270 - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to Eligibility and Benefits Inquiry transactions. The payer is working diligentl... 5h 30m CAREFIRST BLUECROSS BLUESHIELD, BCDCC
Started Oct 07, 2026, 01:54 PM UTC· resolved Oct 07, 2026, 07:24 PM UTC
- identified Oct 07, 2026, 01:54 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/AAA*42 errors.
- resolved Oct 07, 2026, 07:24 PM UTC
This incident has been resolved.