Availity incident

BCBS of New York (Excellus) - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

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Resolved after 2 days 13 hours, affecting BCBS of New York (Excellus), on October 8, 2026.

identified Oct 08, 2026, 01:06 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Oct 08, 2026, 01:06 PM UTC
Resolved
Oct 11, 2026, 02:07 AM UTC
Duration
2d 13h
Detected by Pingoru
Oct 08, 2026, 01:06 PM UTC

Affected components

BCBS of New York (Excellus)

Update timeline

  1. identified Oct 08, 2026, 01:06 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 11, 2026, 02:07 AM UTC

    This incident has been resolved.

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