Availity incident

Multiple Payers - HUMANA, HUMANA, HUMANA LONG TERM CARE, 95092 - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions are currently unavailable.

Resolved after 2 hours 37 minutes, affecting HUMANA and HUMANA LONG TERM CARE and 1 more, on October 8, 2026.

identified Oct 08, 2026, 07:42 PM UTC

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions failing with timeout/AAA*42 errors.

Started
Oct 08, 2026, 07:42 PM UTC
Resolved
Oct 08, 2026, 10:19 PM UTC
Duration
2h 37m
Detected by Pingoru
Oct 08, 2026, 07:42 PM UTC

Affected components

HUMANAHUMANA LONG TERM CARE95092

Update timeline

  1. identified Oct 08, 2026, 07:42 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions failing with timeout/AAA*42 errors.

  2. resolved Oct 08, 2026, 10:19 PM UTC

    This incident has been resolved.

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