Availity incident

Multiple Payers - HUMANA, HUMANA, 95092, HUMANA LONG TERM CARE - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions are currently unavailable.

Resolved after 2 hours 27 minutes, affecting HUMANA and HUMANA LONG TERM CARE and 1 more, on October 7, 2026.

identified Oct 07, 2026, 02:11 PM UTC

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with AAA*42/timeout errors.

Started
Oct 07, 2026, 02:11 PM UTC
Resolved
Oct 07, 2026, 04:39 PM UTC
Duration
2h 27m
Detected by Pingoru
Oct 07, 2026, 02:11 PM UTC

Affected components

HUMANAHUMANA LONG TERM CARE95092

Update timeline

  1. identified Oct 07, 2026, 02:11 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with AAA*42/timeout errors.

  2. resolved Oct 07, 2026, 04:39 PM UTC

    This incident has been resolved.

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