Availity incident

Cox Health Plan - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

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Resolved after 1 day 23 hours, affecting Cox Health Plan, on October 22, 2026.

identified Oct 22, 2026, 06:00 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Oct 22, 2026, 05:59 AM UTC
Resolved
Oct 24, 2026, 05:06 AM UTC
Duration
1d 23h
Detected by Pingoru
Oct 22, 2026, 05:59 AM UTC

Affected components

Cox Health Plan

Update timeline

  1. identified Oct 22, 2026, 05:59 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. identified Oct 22, 2026, 06:00 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  3. resolved Oct 24, 2026, 05:06 AM UTC

    This incident has been resolved.

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