Availity incident
Multiple Payers - COACC, HIGHMARK BCBS DELAWARE HEALTH OPTIONS INCORPORATED - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
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Resolved after 7 hours 9 minutes, affecting COACC, on October 24, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.
Affected components
COACC
Update timeline
- identified Oct 24, 2026, 02:06 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response errors.
- identified Oct 24, 2026, 04:45 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.
- identified Oct 24, 2026, 04:55 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.
- identified Oct 24, 2026, 06:06 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.
- resolved Oct 24, 2026, 09:15 AM UTC
This incident has been resolved.
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