Availity incident

HUMANA - Multiple Transactions - HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are experiencing intermittent failures.

Resolved after 1 hour 39 minutes, affecting HUMANA, on October 21, 2026.

identified Oct 21, 2026, 04:06 AM UTC

We are seeing HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors.

Started: Oct 21, 2026, 04:06 AM UTC
Resolved: Oct 21, 2026, 05:45 AM UTC
Duration: 1h 39m
Detected by Pingoru: Oct 21, 2026, 04:06 AM UTC

Affected components

HUMANA

Update timeline

identified Oct 21, 2026, 04:06 AM UTC

We are seeing HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors.
resolved Oct 21, 2026, 05:45 AM UTC

This incident has been resolved.

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