Availity incident

Multiple Payers - MOLINA HEALTHCARE IDAHO, PASSPORT HEALTH PLAN BY MOLINA HEALTHCARE, MOLINA HEALTHCARE MISSISSIPPI, MOLINA HEALTHCARE NEW YORK (TOTAL CARE NEW YORK), MOLINA CONNECTICARE, SENIOR WHOLE HEALTH NEW YORK - 270 - Eligibility and Benefits In...

Resolved after 2 hours 17 minutes, affecting MOLINA HEALTHCARE IDAHO and PASSPORT HEALTH PLAN BY MOLINA HEALTHCARE and 1 more, on October 20, 2026.

identified Oct 20, 2026, 11:02 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Oct 20, 2026, 11:02 PM UTC
Resolved
Oct 21, 2026, 01:20 AM UTC
Duration
2h 17m
Detected by Pingoru
Oct 20, 2026, 11:02 PM UTC

Affected components

MOLINA HEALTHCARE IDAHOPASSPORT HEALTH PLAN BY MOLINA HEALTHCAREMOLINA HEALTHCARE MISSISSIPPIMOLINA HEALTHCARE NEW YORK (TOTAL CARE NEW YORK)MOLINA CONNECTICARESENIOR WHOLE HEALTH NEW YORK

Update timeline

  1. identified Oct 20, 2026, 11:02 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 21, 2026, 01:20 AM UTC

    This incident has been resolved.

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