Availity incident

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable.

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Resolved after 3 days 16 hours, affecting CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), on October 20, 2026.

identified Oct 20, 2026, 01:49 PM UTC

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AV07 errors.

Started
Oct 20, 2026, 01:49 PM UTC
Resolved
Oct 24, 2026, 05:52 AM UTC
Duration
3d 16h
Detected by Pingoru
Oct 20, 2026, 01:49 PM UTC

Affected components

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)

Update timeline

  1. identified Oct 20, 2026, 01:49 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AV07 errors.

  2. resolved Oct 24, 2026, 05:52 AM UTC

    This incident has been resolved.

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