Availity incident

IHCP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 3 hours 31 minutes, affecting IHCP, on October 18, 2026.

identified Oct 18, 2026, 10:10 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Oct 18, 2026, 10:10 PM UTC
Resolved
Oct 19, 2026, 01:42 AM UTC
Duration
3h 31m
Detected by Pingoru
Oct 18, 2026, 10:10 PM UTC

Affected components

IHCP

Update timeline

  1. identified Oct 18, 2026, 10:10 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 19, 2026, 01:42 AM UTC

    This incident has been resolved.

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