Availity incident

Multiple Payers - BCRIC, BCBS RHODE ISLAND - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

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Resolved after 1 day 18 hours, affecting BCBS RHODE ISLAND and BCRIC, on September 16, 2026.

identified Sep 16, 2026, 02:44 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/timeout errors.

Started
Sep 16, 2026, 02:44 PM UTC
Resolved
Sep 18, 2026, 08:44 AM UTC
Duration
1d 18h
Detected by Pingoru
Sep 16, 2026, 02:44 PM UTC

Affected components

BCBS RHODE ISLANDBCRIC

Update timeline

  1. identified Sep 16, 2026, 02:44 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/timeout errors.

  2. resolved Sep 18, 2026, 08:44 AM UTC

    This incident has been resolved.

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