Automatiq UpTick incident

AWS Outage Potentially Affecting Uptick Services

Resolved after 5 hours 45 minutes, affecting AWS (Amazon Web Services), on October 20, 2025.

investigating Oct 20, 2025, 02:27 PM UTC

We’re continuing to work on bringing our systems fully back on track following a major outage with AWS, who is still experiencing a partial service disruption. https://health.aws.amazon.com/health/status While recovery progresses, customers may continue to experience slowness or degraded performance across parts of the system. We’ll post more updates as they become available.

Started
Oct 20, 2025, 02:27 PM UTC
Resolved
Oct 20, 2025, 08:12 PM UTC
Duration
5h 45m
Detected by Pingoru
Oct 20, 2025, 02:27 PM UTC

Affected components

AWS (Amazon Web Services)

Update timeline

  1. investigating Oct 20, 2025, 02:27 PM UTC

    We’re continuing to work on bringing our systems fully back on track following a major outage with AWS, who is still experiencing a partial service disruption. https://health.aws.amazon.com/health/status While recovery progresses, customers may continue to experience slowness or degraded performance across parts of the system. We’ll post more updates as they become available.

  2. resolved Nov 05, 2025, 09:12 PM UTC

    This incident has been resolved.

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