Automatiq UpTick incident
AWS Outage Potentially Affecting Uptick Services
Resolved after 5 hours 45 minutes, affecting AWS (Amazon Web Services), on October 20, 2025.
We’re continuing to work on bringing our systems fully back on track following a major outage with AWS, who is still experiencing a partial service disruption. https://health.aws.amazon.com/health/status While recovery progresses, customers may continue to experience slowness or degraded performance across parts of the system. We’ll post more updates as they become available.
Affected components
Update timeline
- investigating Oct 20, 2025, 02:27 PM UTC
We’re continuing to work on bringing our systems fully back on track following a major outage with AWS, who is still experiencing a partial service disruption. https://health.aws.amazon.com/health/status While recovery progresses, customers may continue to experience slowness or degraded performance across parts of the system. We’ll post more updates as they become available.
- resolved Nov 05, 2025, 09:12 PM UTC
This incident has been resolved.
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