Automatiq UpTick incident

Third party issue: Ticketmaster

Resolved after 4 hours 36 minutes, affecting TicketMaster+ Marketplace, on October 2, 2026.

monitoring Oct 02, 2026, 07:22 PM UTC

The latest update from Ticketmaster indicates that most services impacted have been restored. We should expect normal behavior moving forward, and cleanup is in-progress. Retries on transfers are recommended for fulfillment.

Started
Oct 02, 2026, 02:58 PM UTC
Resolved
Oct 02, 2026, 07:34 PM UTC
Duration
4h 36m
Detected by Pingoru
Oct 02, 2026, 02:58 PM UTC

Affected components

TicketMaster+ Marketplace

Update timeline

  1. identified Oct 02, 2026, 02:58 PM UTC

    Due to issues with Ticketmaster's system, there are issues with TM/AM transfers, and deleted inventory still being marked as active on TMR. They have identified the issue and are working on a fix, we will closely monitor the situation with their team until this issue is resolved.

  2. identified Oct 02, 2026, 03:00 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 02, 2026, 07:22 PM UTC

    The latest update from Ticketmaster indicates that most services impacted have been restored. We should expect normal behavior moving forward, and cleanup is in-progress. Retries on transfers are recommended for fulfillment.

  4. resolved Oct 02, 2026, 07:34 PM UTC

    This incident has been resolved as per the Ticketmaster team.

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