Resolved after 3 hours 2 minutes, affecting UpTick - WebApp, on January 28, 2025.
We have deployed a fix, and user listings and events should be loading normally in UpTick accounts. If you continue to have issues with your inventory displaying in UpTick, please reach out to our support team using the in-app chat or through email.
Affected components
Update timeline
- investigating Jan 28, 2025, 01:38 PM UTC
We are aware of current issues with events and general application loading issues with UpTick, and our development team is investigating the root cause. We will provide an update as soon as we have more information.
- monitoring Jan 28, 2025, 02:03 PM UTC
We have identified and fixed the issue with UpTick accounts and events loading. We're now seeing normal performance across the application. If you still are experiencing these issues, please reach out to us via email at [email protected] or through the in-app chat.
- identified Jan 28, 2025, 02:13 PM UTC
We have identified the issue and are working on fixing it. We will provide an update as soon as we have more information.
- monitoring Jan 28, 2025, 03:02 PM UTC
We have deployed a fix, and user listings and events should be loading normally in UpTick accounts. If you continue to have issues with your inventory displaying in UpTick, please reach out to our support team using the in-app chat or through email.
- resolved Jan 28, 2025, 04:41 PM UTC
This incident has been resolved.
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