Automatiq UpTick incident

Sales Data Issue

Resolved after 5 hours 25 minutes, affecting UpTick - WebApp, on February 25, 2025.

monitoring Feb 25, 2025, 07:30 PM UTC

A fix has been implemented and sales data is loading normally across all accounts.

Started
Feb 25, 2025, 03:06 PM UTC
Resolved
Feb 25, 2025, 08:31 PM UTC
Duration
5h 25m
Detected by Pingoru
Feb 25, 2025, 03:06 PM UTC

Affected components

UpTick - WebApp

Update timeline

  1. identified Feb 25, 2025, 03:06 PM UTC

    We have identified an issue preventing sales data from displaying in UpTick. We are working to restore the information and will update this page as soon as this is resolved.

  2. monitoring Feb 25, 2025, 03:24 PM UTC

    A fix has been implemented and sales data is loading normally across all accounts.

  3. identified Feb 25, 2025, 04:02 PM UTC

    We are investigating additional issues related to Sales Data displaying in UpTick.

  4. monitoring Feb 25, 2025, 07:30 PM UTC

    A fix has been implemented and sales data is loading normally across all accounts.

  5. resolved Feb 25, 2025, 08:31 PM UTC

    This incident has been resolved.

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