Resolved after 1 day 1 hour, affecting Skybox Integration, on March 19, 2025.
We have identified the issue and implemented a workaround while we continue to address the root of the loading issues. All accounts should load normally, please reach out to support via email or chat if you continue to see any issues with your inventory showing up in UpTick.
Affected components
Update timeline
- investigating Mar 19, 2025, 12:26 PM UTC
We are aware of an issue with UpTick accounts on Skybox not loading any inventory. It looks like we are receiving an error from the POS and we have contacted their team to help investigate the source of the disconnect. We will update this statuspage as soon as we have more information.
- monitoring Mar 19, 2025, 12:58 PM UTC
We have identified the issue and implemented a workaround while we continue to address the root of the loading issues. All accounts should load normally, please reach out to support via email or chat if you continue to see any issues with your inventory showing up in UpTick.
- resolved Mar 20, 2025, 01:54 PM UTC
This incident has been resolved.
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