Resolved after 3 hours 11 minutes, affecting UpTick - WebApp and Skybox Integration, on April 22, 2025.
We have made some backend changes and we're monitoring current UpTick performance which looks to have normalized. Please reach out to support if you see any continued issues with loading or managing events.
Affected components
Update timeline
- investigating Apr 22, 2025, 04:26 PM UTC
We are aware of intermittent issues when clicking into and loading events in UpTick. Some events appear greyed out, or when you click into them freeze/turn the screen blank and return an internal server error. Our team is investigating this issue and we'll provide an update as soon as we have more information.
- monitoring Apr 22, 2025, 04:54 PM UTC
We have made some backend changes and we're monitoring current UpTick performance which looks to have normalized. Please reach out to support if you see any continued issues with loading or managing events.
- resolved Apr 22, 2025, 07:12 PM UTC
This incident has been resolved.
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