Automatiq UpTick incident

Ticket Network Market Data Slowness

Resolved after 4 hours, affecting Ticket Network Marketplace, on April 25, 2025.

identified Apr 25, 2025, 04:39 PM UTC

We have identified latency and an increased error rate with Ticket Network marketplace APIs which may cause delays in market data updates in UpTick. Their team is aware and investigating that issue. We'll update this page as soon as we have more information.

Started
Apr 25, 2025, 04:39 PM UTC
Resolved
Apr 25, 2025, 08:39 PM UTC
Duration
4h
Detected by Pingoru
Apr 25, 2025, 04:39 PM UTC

Affected components

Ticket Network Marketplace

Update timeline

  1. identified Apr 25, 2025, 04:39 PM UTC

    We have identified latency and an increased error rate with Ticket Network marketplace APIs which may cause delays in market data updates in UpTick. Their team is aware and investigating that issue. We'll update this page as soon as we have more information.

  2. resolved Apr 25, 2025, 08:39 PM UTC

    This incident has been resolved.

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