Automatiq UpTick incident

Sales Data Issues

Resolved after 56 minutes, affecting SeatGeek Sales Data and Gametime Sales Data, on May 21, 2025.

resolved May 21, 2025, 10:11 PM UTC

The issues has been resolved and the sales data is loading normally across all accounts. Please reach out to support if you continue to experience any issues.

Started
May 21, 2025, 09:15 PM UTC
Resolved
May 21, 2025, 10:11 PM UTC
Duration
56m
Detected by Pingoru
May 21, 2025, 09:15 PM UTC

Affected components

SeatGeek Sales DataGametime Sales Data

Update timeline

  1. investigating May 21, 2025, 09:46 PM UTC

    We are aware of an investigating issues with displaying SeatGeek and Gametime sales data within UpTick. As soon as we have more information we'll post an update to this statuspage.

  2. resolved May 21, 2025, 10:11 PM UTC

    The issues has been resolved and the sales data is loading normally across all accounts. Please reach out to support if you continue to experience any issues.

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