Resolved after 2 hours 32 minutes, affecting Sell and Sell+ and Client Home and 1 more, on February 28, 2025.
This incident has been resolved, we appreciate your patience while our team resolved the issue
Affected components
Sell and Sell+Client HomeSeries ManagementReportingOrder Management
Update timeline
- investigating Feb 28, 2025, 05:58 PM UTC
Some users are receiving a "Sorry, you've been blocked" message, we are currently investigating the issue and will provide an update when we have more information.
- investigating Feb 28, 2025, 05:59 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 28, 2025, 06:19 PM UTC
Access to the admin side has been restored, we are continuing to monitor the issue.
- resolved Feb 28, 2025, 08:31 PM UTC
This incident has been resolved, we appreciate your patience while our team resolved the issue
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