AudienceView incident
Issues loading the Consumer Interface and processing sales in Sell and Sell+
Resolved after 3 hours 54 minutes, affecting Sell and Sell+ and Consumer Interface, on April 10, 2026.
Our engineering team identified and resolved the issue, and all services are now operating normally (including printing hard tickets, and exchanging and moving tickets, which were also impacted). If you see any outstanding issues, please open a support case with the details.
Affected components
Update timeline
- investigating Apr 10, 2026, 03:40 PM UTC
We are currently investigating issues with pages loading on the Consumer Interface, and processing sales through Sell and Sell+. We will be in touch as soon as possible with an update.
- monitoring Apr 10, 2026, 05:06 PM UTC
Our engineering team identified and resolved the issue, and all services are now operating normally (including printing hard tickets, and exchanging and moving tickets, which were also impacted). If you see any outstanding issues, please open a support case with the details.
- resolved Apr 10, 2026, 07:35 PM UTC
This incident has been resolved.
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