Resolved after 1 day, on September 1, 2026.
We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details
Update timeline
- monitoring Sep 01, 2026, 04:44 PM UTC
We are investigating an issue affecting one or more athenahealth features. Current impact: Some users may be unable to complete specific workflows in affected services. Next update: We will provide additional information when scope or recovery timing is confirmed. We apologize for the inconvenience and appreciate your patience while we investigate.
- monitoring Sep 01, 2026, 05:01 PM UTC
We are seeing signs of recovery and are monitoring closely to confirm the issue has been fully resolved. Current impact: Some users may still notice intermittent impact while service stability is validated. Next update: We will provide a final update once we are confident the issue has been fully resolved. We appreciate your patience while we continue monitoring.
- monitoring Sep 01, 2026, 05:15 PM UTC
We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details
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