Athenahealth incident

AthenaNet Performance Issue

Resolved after 18 days 3 hours, on May 30, 2026.

monitoring May 30, 2026, 03:10 PM UTC

We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details

Started
May 30, 2026, 02:26 PM UTC
Resolved
Jun 17, 2026, 06:06 PM UTC
Duration
18d 3h
Detected by Pingoru
May 30, 2026, 02:26 PM UTC

Update timeline

  1. monitoring May 30, 2026, 02:26 PM UTC

    We are aware of and investigating an issue. The impact is currently undetermined but we are working on it. We will update this post with affected services, soon!

  2. monitoring May 30, 2026, 03:10 PM UTC

    We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details

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