Athenahealth incident
athenaOne Preview Support Environment maintenance on September 17
Resolved after 56 minutes, on September 15, 2026.
We’ll perform maintenance on the athenaOne Preview Support Environment on September 17, from 11:30 p.m. - 5:30 a.m. ET. During this downtime, you’ll not be able to log in to the respective environment. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.
Update timeline
- monitoring Sep 18, 2026, 03:30 AM UTC
We’ll perform maintenance on the athenaOne Preview Support Environment on September 17, from 11:30 p.m. - 5:30 a.m. ET. During this downtime, you’ll not be able to log in to the respective environment. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.
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