Athenahealth incident

athenaOne database routine maintenance: September 18 at 1 a.m. ET

Resolved after 4 days 7 hours, on September 11, 2026.

monitoring Sep 18, 2026, 05:00 AM UTC

We’ll perform routine maintenance on your athenaOne database on September 18, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.

Started
Sep 11, 2026, 11:33 AM UTC
Resolved
Sep 15, 2026, 07:08 PM UTC
Duration
4d 7h
Detected by Pingoru
Sep 11, 2026, 11:33 AM UTC

Update timeline

  1. monitoring Sep 18, 2026, 05:00 AM UTC

    We’ll perform routine maintenance on your athenaOne database on September 18, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.

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