Athenahealth incident

athenaOne database routine maintenance: September 10 at 1 a.m. ET

Resolved after 2 days 4 hours, on September 2, 2026.

monitoring Sep 10, 2026, 05:00 AM UTC

We’ll perform routine maintenance on your athenaOne database on September 10, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.

Started
Sep 02, 2026, 01:19 PM UTC
Resolved
Sep 04, 2026, 05:41 PM UTC
Duration
2d 4h
Detected by Pingoru
Sep 02, 2026, 01:19 PM UTC

Update timeline

  1. monitoring Sep 10, 2026, 05:00 AM UTC

    We’ll perform routine maintenance on your athenaOne database on September 10, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.

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