Resolved after 24 minutes, on January 5, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Jan 05, 2026, 07:22 AM UTC
Splashtop is currently experiencing a global stack outage. This is impacting our RMM remote access - you may be unable to initiate remote sessions at this time. Their engineering team is investigating. For real-time status, please monitor: https://status.splashtop.com/
- monitoring Jan 05, 2026, 07:29 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 05, 2026, 07:47 AM UTC
This incident has been resolved.
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