Resolved after 1 hour 10 minutes, affecting Admin Console GUI, on January 12, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Admin Console GUI
Update timeline
- identified Jan 12, 2026, 10:28 AM UTC
Customers from the EU & UK regions might experience login issues on the Atera console. Our teams are actively working to resolve this issue and restore normal service as soon as possible.
- identified Jan 12, 2026, 10:44 AM UTC
Customers from the EU & UK regions might experience slowness and issues performing actions within the Atera console. Our teams identified the issue and are deploying a fix.
- monitoring Jan 12, 2026, 10:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 12, 2026, 11:38 AM UTC
This incident has been resolved.
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