Resolved after 3 hours 19 minutes, affecting Admin Console GUI, on January 12, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Admin Console GUI
Update timeline
- identified Jan 12, 2026, 11:48 AM UTC
Customers in the EU & UK regions may experience login issues, slowness, and difficulties performing actions within the Atera console. Our teams are actively working to resolve this issue and restore normal service as soon as possible.
- monitoring Jan 12, 2026, 02:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 12, 2026, 03:08 PM UTC
This incident has been resolved.
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