Atera incident

Auth0 Login fail issue

Resolved after 2 hours 25 minutes, affecting Admin Console GUI, on February 22, 2026.

monitoring Feb 22, 2026, 06:58 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 22, 2026, 04:43 PM UTC
Resolved
Feb 22, 2026, 07:08 PM UTC
Duration
2h 25m
Detected by Pingoru
Feb 22, 2026, 04:43 PM UTC

Affected components

Admin Console GUI

Update timeline

  1. investigating Feb 22, 2026, 04:43 PM UTC

    We are currently investigating reports of users being unable to access app.atera.com. For real-time updates regarding the underlying authentication service, please follow the official Auth0 status page: https://status.auth0.com/

  2. monitoring Feb 22, 2026, 06:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 22, 2026, 07:08 PM UTC

    This incident has been resolved.

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