Atera incident

PSA Ticketing page

Resolved after 1 hour 22 minutes, affecting Helpdesk, on March 9, 2026.

monitoring Mar 09, 2026, 03:00 PM UTC

A fix has been implemented and we are monitoring the results.

Affected components

Helpdesk

investigating Mar 09, 2026, 02:01 PM UTC

We are currently investigating an issue affecting the PSA ticketing page. Some actions within the ticketing interface may not be functioning as expected. Our team is actively working to identify the cause and restore full functionality.
monitoring Mar 09, 2026, 03:00 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 09, 2026, 03:24 PM UTC

This incident has been resolved.

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