Resolved after 3 hours 11 minutes, affecting Helpdesk, on June 22, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Helpdesk
Update timeline
- investigating Jun 22, 2026, 04:10 AM UTC
We are aware of an issue affecting the Ticket Conversations tab. Some users may experience a blank view or be unable to send replies. Our team is actively investigating and working to restore full functionality as quickly as possible.
- monitoring Jun 22, 2026, 04:14 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 22, 2026, 07:21 AM UTC
This incident has been resolved
Your product runs on more than Atera
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services