Resolved after 11 days 18 hours, on June 11, 2026.
Some customers may have received a duplicate charge on their Atera payment. We are aware of the issue and our payment provider is working to resolve it. We will post updates here as the situation develops.
Update timeline
- identified Jun 11, 2026, 07:15 PM UTC
Some customers may have received a duplicate charge on their Atera payment. We are aware of the issue and our payment provider is working to resolve it. We will post updates here as the situation develops.
- resolved Jun 23, 2026, 01:52 PM UTC
This incident has been resolved.
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