Atera incident

Unexpected Device Availability Alerts

Resolved after 4 hours 59 minutes, affecting Agents Health, on June 9, 2026.

monitoring Jun 09, 2026, 11:32 AM UTC

We are continuing to monitor for any further issues.

Started
Jun 09, 2026, 07:31 AM UTC
Resolved
Jun 09, 2026, 12:31 PM UTC
Duration
4h 59m
Detected by Pingoru
Jun 09, 2026, 07:31 AM UTC

Affected components

Agents Health

Update timeline

  1. investigating Jun 09, 2026, 07:31 AM UTC

    Some clients may experience incorrect availability alerts for devices. Our team is aware of the issue and is actively working towards a resolution. We will provide further updates shortly.

  2. identified Jun 09, 2026, 08:13 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 09, 2026, 10:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 09, 2026, 11:32 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 09, 2026, 12:31 PM UTC

    This incident has been resolved.

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