Resolved after 41 minutes, affecting Agents Health, on July 24, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Agents Health
Update timeline
- investigating Jul 24, 2025, 03:50 PM UTC
We are currently investigating an issue causing some agents to appear offline in the console. Our team is currently working to identify the root cause.
- monitoring Jul 24, 2025, 04:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 24, 2025, 04:32 PM UTC
This incident has been resolved.
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