AssemblyAI incident
EU endpoint session failures on Universal 3.5 Pro Realtime
Resolved after 7 minutes, affecting Streaming API, on August 19, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Aug 19, 2026, 01:17 PM UTC
We're currently investigating an issue affecting users on our Universal 3.5 Pro Realtime model, where new streaming sessions could not be created on our EU endpoint. This occurred from 13:00–13:12 UTC. Affected users are seeing a 3005 close code. Users on the US endpoint are unaffected.
- identified Aug 19, 2026, 01:17 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 19, 2026, 01:18 PM UTC
A fix has been implemented and our team is monitoring the results. Users can now create new realtime sessions successfully.
- monitoring Aug 19, 2026, 01:20 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 19, 2026, 01:24 PM UTC
This incident has been resolved.
Your product runs on more than AssemblyAI
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services