Resolved after 20 minutes, affecting Asynchronous API, on August 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Asynchronous API
Update timeline
- investigating Aug 14, 2026, 02:49 PM UTC
We are currently investigating an issue that is affecting webhook delivery on our Async EU Endpoint. This began at 2:30p UTC. Customers are receiving delayed webhook deliveries on the EU endpoint. This does not affect customers using webhooks on our US endpoint.
- identified Aug 14, 2026, 02:59 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 14, 2026, 03:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 14, 2026, 03:09 PM UTC
This incident has been resolved.
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