AssemblyAI incident

Increased processing times and errors for Async EU endpoint

Resolved after 4 hours 20 minutes, affecting Asynchronous API, on May 19, 2026.

resolved May 19, 2026, 03:28 PM UTC

This incident is resolved. To summarize, this incident began at 9am UTC and a fix was implemented around 10am UTC. This incident affected async requests to our EU endpoint and resulted in an increase in processing time and errors.

Started
May 19, 2026, 11:08 AM UTC
Resolved
May 19, 2026, 03:28 PM UTC
Duration
4h 20m
Detected by Pingoru
May 19, 2026, 11:08 AM UTC

Affected components

Asynchronous API

Update timeline

  1. monitoring May 19, 2026, 11:08 AM UTC

    A fix has been implemented and the EU endpoint is recovering. Processing times and error rates are stabilizing.

  2. resolved May 19, 2026, 03:28 PM UTC

    This incident is resolved. To summarize, this incident began at 9am UTC and a fix was implemented around 10am UTC. This incident affected async requests to our EU endpoint and resulted in an increase in processing time and errors.

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