AssemblyAI incident

Real-time STT: 502 errors related to change to temporary tokens

Resolved after 42 minutes, affecting Streaming API, on October 28, 2026.

resolved Oct 28, 2026, 06:53 PM UTC

We have continued to see good performance after the rollback and are now marking this issue as resolved.

Started
Oct 28, 2026, 06:11 PM UTC
Resolved
Oct 28, 2026, 06:53 PM UTC
Duration
42m
Detected by Pingoru
Oct 28, 2026, 06:11 PM UTC

Affected components

Streaming API

Update timeline

  1. identified Oct 28, 2026, 06:11 PM UTC

    We have identified an issue with a recent change to temporary tokens that is causing some Real-time STT sessions that use temp tokens to fail with a 502 error. Our team is actively working to roll back this change.

  2. monitoring Oct 28, 2026, 06:21 PM UTC

    We have completed the rollback and are now seeing a reduction of 502 errors. We will continue to monitor traffic to ensure that error rates continue to return to the normal range.

  3. resolved Oct 28, 2026, 06:53 PM UTC

    We have continued to see good performance after the rollback and are now marking this issue as resolved.

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