AssemblyAI incident

Increase in turnaround times for pre-recorded audio transcription

Resolved after 14 minutes, affecting Asynchronous API, on September 22, 2025.

resolved Sep 22, 2025, 07:49 PM UTC

Aside from a small window of about five minutes around 12:10pm PT where turnaround times were slightly higher than usual, we have continued to see turnaround times within the expected ranges so we are now closing this issue.

Started
Sep 22, 2025, 07:34 PM UTC
Resolved
Sep 22, 2025, 07:49 PM UTC
Duration
14m
Detected by Pingoru
Sep 22, 2025, 07:34 PM UTC

Affected components

Asynchronous API

Update timeline

  1. investigating Sep 22, 2025, 07:34 PM UTC

    We are currently investigating an issue that is causing a small increase in turnaround times for STT services for pre-recorded audio for some requests. Traffic as a whole is still completing within the range of normal turnaround times. We will provide additional updates as we learn more.

  2. resolved Sep 22, 2025, 07:49 PM UTC

    Aside from a small window of about five minutes around 12:10pm PT where turnaround times were slightly higher than usual, we have continued to see turnaround times within the expected ranges so we are now closing this issue.

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