AssemblyAI incident

Increased Processing Time for Non-English Language Transcriptions

Resolved after 2 hours, on September 23, 2025.

resolved Sep 23, 2025, 10:26 AM UTC

From 8a - 10a GMT there was an issue related to the pick-up time of our non-English language models. This caused an increase in processing time for pre-recorded transcriptions. Our Engineering team has released a fix and all transcriptions should now be processing normally.

Started
Sep 23, 2025, 08:00 AM UTC
Resolved
Sep 23, 2025, 10:00 AM UTC
Duration
2h
Detected by Pingoru
Sep 23, 2025, 08:00 AM UTC

Update timeline

  1. resolved Sep 23, 2025, 10:26 AM UTC

    From 8a - 10a GMT there was an issue related to the pick-up time of our non-English language models. This caused an increase in processing time for pre-recorded transcriptions. Our Engineering team has released a fix and all transcriptions should now be processing normally.

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