AssemblyAI incident

Elevated turnaround times for async transcription

Resolved after 7 minutes, on September 13, 2026.

resolved Sep 14, 2026, 01:27 AM UTC

Resolved: Between 23:30 and 23:37 UTC on September 13, 2026, async transcription requests experienced elevated turnaround times due to an unexpected spike in processing load. We scaled out additional capacity and turnaround times returned to normal levels. Requests submitted during this window were processed, with some taking longer than usual to complete.

Started
Sep 13, 2026, 11:30 PM UTC
Resolved
Sep 13, 2026, 11:37 PM UTC
Duration
7m
Detected by Pingoru
Sep 13, 2026, 11:30 PM UTC

Update timeline

  1. resolved Sep 14, 2026, 01:27 AM UTC

    Resolved: Between 23:30 and 23:37 UTC on September 13, 2026, async transcription requests experienced elevated turnaround times due to an unexpected spike in processing load. We scaled out additional capacity and turnaround times returned to normal levels. Requests submitted during this window were processed, with some taking longer than usual to complete.

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