Resolved after 1 hour 20 minutes, affecting Asynchronous API, on November 20, 2025.
A fix has been implemented and our team is monitoring the results. Slam-1 has resumed normal processing.
Affected components
Update timeline
- investigating Nov 20, 2025, 08:21 AM UTC
We are currently investigating an issue where there has been delayed processing of transcripts on Slam-1, specifically in our us-west-2 region. This began at 5:43 UTC. Customers will experience queueing or erroring of transcripts when using our Slam-1 model. Our Universal model is not affected by this incident.
- identified Nov 20, 2025, 08:26 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 20, 2025, 08:47 AM UTC
A fix has been implemented and our team is monitoring the results. Slam-1 has resumed normal processing.
- resolved Nov 20, 2025, 09:41 AM UTC
This incident has been resolved.
Your product runs on more than AssemblyAI
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services