Aspire Software incident
Aspire Experiencing Intermittent Slowness and Errors for Some Customers
Resolved after 2 hours 56 minutes, affecting Aspire Core, on September 9, 2026.
We have implemented mitigating measures and Aspire should now perform as intended. We will continue to monitor for performance. Should you continue to experience slowness or errors within Aspire, please contact Aspire Care and we will be happy to assist. Thank you!
Affected components
Update timeline
- investigating Sep 09, 2026, 01:49 PM UTC
Users may experience intermittent slowness and errors when working within Aspire. We are actively investigating the issue and will update once more information is available.
- identified Sep 09, 2026, 02:39 PM UTC
The issue has been identified and our team is actively working to resolve the issue. Thank you for your patience.
- identified Sep 09, 2026, 03:30 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 09, 2026, 03:32 PM UTC
We have implemented mitigating measures and Aspire should now perform as intended. We will continue to monitor for performance. Should you continue to experience slowness or errors within Aspire, please contact Aspire Care and we will be happy to assist. Thank you!
- resolved Sep 09, 2026, 04:45 PM UTC
This incident has been resolved.
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