Resolved after 3 hours 51 minutes, affecting Outlook Add-in and Outlook Add-in and 1 more, on April 1, 2025.
Affected Users: EU A temporary disturbance in our database caused the outage. All data is secure, safe and intact. We have implemented a solution to the major outages in all AskCody components and are currently monitoring the status.
Affected components
Update timeline
- investigating Apr 01, 2025, 08:57 AM UTC
Affected Users: Global We are currently experiencing a major outage in the AskCody platform and are now investigating the impact. Users may experience this issue as Service unavailable errors. The next update will be provided as soon as possible
- investigating Apr 01, 2025, 09:04 AM UTC
North America is operational again after a small down time. We are continuing to investigate this issue.
- monitoring Apr 01, 2025, 09:29 AM UTC
Affected Users: EU A temporary disturbance in our database caused the outage. All data is secure, safe and intact. We have implemented a solution to the major outages in all AskCody components and are currently monitoring the status.
- resolved Apr 01, 2025, 12:49 PM UTC
The incident has been resolved.
Your product runs on more than AskCody
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services