Arlo incident

Person & Vehicle Recognition in US Region

Resolved after 1 hour 41 minutes, affecting Notifications, on April 11, 2025.

monitoring Apr 11, 2025, 09:06 PM UTC

A fix has been implemented, and we are monitoring the results.

Started
Apr 11, 2025, 07:50 PM UTC
Resolved
Apr 11, 2025, 09:31 PM UTC
Duration
1h 41m
Detected by Pingoru
Apr 11, 2025, 07:50 PM UTC

Affected components

Notifications

Update timeline

  1. investigating Apr 11, 2025, 07:50 PM UTC

    We are aware of an ongoing issue where some users are receiving only motion notifications instead of notifications for Person Recognition and Vehicle Recognition. Our team is actively investigating the root cause. We apologize for any inconvenience and appreciate your patience.

  2. monitoring Apr 11, 2025, 09:06 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Apr 11, 2025, 09:31 PM UTC

    This incident has been resolved.

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